Tech Lead overseeing digital solutions in critical infrastructure at V.tal, driving technical architecture and team collaboration in a fast-paced environment.
Responsibilities
Provide technical leadership for the evolution of Workforce and FTTH Scheduling systems, ensuring resilience, scalability, security, and operational continuity in mission-critical environments.
Serve as a technical and architectural reference, guiding teams in solution design, code reviews, and the definition of standards and best practices.
Drive technical decisions considering trade-offs, NFRs, TCO, operational risk, and systemic impact, especially in coexistence scenarios between legacy systems and strategic platforms.
Maintain and evolve solution architecture based on microservices, APIs, and event-driven integration, ensuring decoupling, traceability, and governance.
Work closely with the strategy to unify Workforce into Salesforce Field Service Lightning (FSL), defining integration paths, coexistence approaches, and system decommissioning.
Ensure advanced observability practices, including structured logging, metrics, distributed tracing, and proactive monitoring.
Support the definition of integration contracts (APIs, events, messaging), ensuring versioning, idempotency, and evolutionary compatibility.
Collaborate across Corporate Architecture, Security, Infrastructure, Product, and Operations to ensure technical and strategic alignment.
Lead incremental modernization initiatives, avoiding big‑bang approaches and reducing operational risk.
Act as the technical focal point in relationships with strategic vendors and software delivery partners, ensuring governance and technical quality.
Requirements
Strong experience as a Tech Lead or Solutions Architect in complex, high-criticality environments.
Strong backend expertise (Node.js/TypeScript and Java; Python is a plus).
Familiarity with flow diagrams.
Hands-on experience with distributed architectures, Domain-Driven Design (DDD), Clean Architecture, and Hexagonal Architecture.
Experience with event-driven architecture (EDA) and messaging (Kafka, RabbitMQ, or similar).
Experience with complex integrations across multiple systems and business domains.
Experience with CI/CD and pipelines as part of the architecture (Azure DevOps and/or GitHub Actions).
Experience with API Management (Apigee or similar).
Solid knowledge of observability (ELK Stack, Datadog).
Experience with Kubernetes (GCP, OpenShift, or equivalents).
Experience with relational and NoSQL databases (Oracle, MongoDB).
Practical experience in DevSecOps and security-by-design.
Experience in high availability, mission-critical, 24x7 operational environments.
Degree in Computer Science, Software Engineering, or related fields.
Nice-to-haves: Experience in telecommunications, OSS/BSS, Workforce Management, or field operations. Experience with Salesforce Field Service Lightning (FSL) or similar workforce platforms. Experience with AI. Experience in rationalizing and consolidating system portfolios. Ability to act as a bridge between technology, business, and operations. Certifications in Cloud, Architecture, Kubernetes, Salesforce, or backend technologies.
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