Hybrid Jira Administrator, Platform Engineer III

at Aflac

• Job title: Jira Administrator, Platform Engineer III
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $88,000 - $140,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, ERP
• Location requirements: Hybrid, Columbus, United States

About the role

• Jira Administrator optimizing Agile delivery through Jira Cloud at Aflac. Ensuring compliance and enhancing integrations while collaborating with diverse teams.

Responsibilities

• Provides support on architectural design and maintenance of the platform’s (COTS, SaaS, ERP) environment with distributed components
• Ensures compliance with the organization's requirements through the implementation of, auditing of, and adherence to policies, procedures, and security standards
• Plans software upgrades, patching, & plugin installations in accordance with established policies and procedures
• Monitors performance, resolves problems, & manages component capacity issues
• Design, test, develop, configure, & maintain integrations to platform’s applications
• Adhere to the platform’s security and coding standards for resilience, data, and security
• Review business requirements to deploy the best solution, including configuring, coding, & debugging
• Work closely with cross-functional departments to communicate statuses & technical proposals
• Deploy and configure platform applications tailored to company needs
• Design technical solutions, configure/customize, test, maintain the platform applications to meet company requirements
• Performs other duties as required

Requirements

• Strong hands-on experience administering Jira Cloud in an Agile delivery environment
• Advanced use of JQL, dashboards, filters, subscriptions, and reporting
• Proven experience configuring Jira projects, workflows, schemes, custom fields, screens, and permissions
• Practical experience designing and maintaining Jira Cloud automations
• Experience configuring and supporting third-party Jira apps and integrations (REST APIs, webhooks, application links)
• Solid understanding of Jira Software and Confluence administration and best practices
• Ability to work closely with engineering, delivery, and business stakeholders
• Strong written and verbal communication skills, including documentation, standards, and training
• Experience supporting delivery and management reporting, including integrations with tools such as Power BI
• Bachelor's Degree Computer Science, Information Systems or other related experience
• Four or more years of experience in release practices and environments or other related experience
• Or an equivalent combination of education and experience.

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care flexible spending
• Dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays
• Up to 20 days PTO to be used for any reason
• State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)