Direct Account Manager focusing on national accounts, ensuring exceptional customer experience and collaboration. Working with Sales team on planning and project execution for Acuity Inc.
Responsibilities
Support Sales Team: Work closely with the sales team, participating in planning meetings, in-person presentations, and opportunity development.
Account Ownership: Take full responsibility for the management and success of assigned national accounts.
Continuous Process Improvement: Foster an environment of efficiency and productivity around account activities.
Account Planning: Assist in strategic account planning and execution.
Requirements
Naturally empathetic
Customer Advocacy
Process-driven
Curious
KPI driven
Hungry
Business acumen
Analytical
Pace
Leadership
available to travel (domestic and international) 0 - 25%
A bachelor's degree or equivalent work experience or certifications.
Strong organizational and multitasking abilities.
Background in sales operations and post-sales support.
Proven experience in account management, sales, or a related field.
Strong interpersonal and relationship-building skills.
Excellent strategic problem-solving abilities.
Outstanding communication and presentation skills.
Focus on continuous improvement and process optimization.
Ability to work collaboratively with cross-functional teams.
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