System Manager responsible for administration and optimization of laboratory informatics platforms. Ensuring system performance and compliance in a hybrid work environment.
About the role
- Manager, Enterprise Resilience driving organizational resilience programs such as BC and DR in a global fintech. Overseeing the lifecycle of resilience initiatives while collaborating with cross-functional teams.
Responsibilities
- Build, implement, and continuously mature a best-in-class enterprise-wide global resilience framework, including BC, DR, and readiness
- Develop a multi-year resilience roadmap aligned to business strategy, regulatory requirements, and risk appetite
- Lead enterprise-wide Business Impact Analyses (BIAs) for critical Assessment Units, including defining and validating RTOs, RPOs, MTDs, critical dependencies, and manual workarounds
- Conduct resilience risk assessments to evaluate critical process, technology, facility, and third-party vulnerabilities and translate findings into prioritized remediation and strategic investments
- Develop, maintain, and improve Business Continuity Plans (BCPs) and operational playbooks
- Ensure continuity plans align with DR capabilities, cyber incident response, and crisis management processes
- Partner with Technology teams to ensure DR strategies—failover, replication, redundancy—meet business-defined RTO/RPO requirements
- Validate external vendor dependencies and ensure critical suppliers meet resilience expectations
- Develop and execute the annual resilience exercising plan, including BC tabletop exercises, DR validation tests, and integrated scenario simulations
- Develop and deliver training and awareness programs for business leaders and plan owners
- Present program status, risks, and maturity updates to senior leadership, governance committees, auditors, and regulators
Requirements
- Bachelor’s or advanced degree in a relevant field (e.g. Risk Management, Business Administration)
- Minimum 7+ years of progressive experience in Business Continuity, Enterprise Resilience, Crisis Management, Operational Risk, and/or Disaster Recovery, including hands-on ownership of a BC program
- Demonstrated experience building, creating, and maintaining a BCM program (policy, BIA, plans, governance, testing, reporting)
- Proven ability to facilitate BIAs and continuity planning workshops across diverse business functions
- Strong program management skills with the ability to drive execution across multiple stakeholders and priorities
- Strong knowledge of relevant regulations and industry standards
- Experience developing and running exercises (tabletops, functional tests) and managing remediation action plans
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance
- life and disability insurance
- fertility benefits
- wellness resources
- paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- commuter benefits
- employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- legal plan options
- pet insurance coverage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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