Hybrid Regional Commercial Strategy Manager – Learning & Development

at Intrepid

• Job title: Regional Commercial Strategy Manager – Learning & Development
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Manila, Philippines

About the role

• Regional Commercial L&D Manager responsible for designing digital learning solutions for a leading retail organization in Southeast Asia. Leading creation of commercial capability-building programs for e-commerce performance.

Responsibilities

• Architect, localize, and deploy learning modules for the Digital Academy, covering topics like ecommerce management, conversion optimization, channel strategy, digital marketing, commercial operations, and analytics.
• Lead & build engaging, modular content and assessments (quizzes, activities, case studies) in line with business priorities and quality standards (objectives, accuracy, engagement, design, usability, assessment).
• Manage end-to-end deployment of learning programs across all SEA markets; coordinate launch timelines and ensure content addresses both regional and market-specific needs.
• Collaborate with business leaders, internal L&D teams, external vendors and cross-functional partners to align learning initiatives with business goals.
• Collect feedback and measure program effectiveness against defined KPIs (e.g., completion rates, course feedbacks, revisions etc.)

Requirements

• Bachelor’s degree (or higher) in Business or related field.
• 6+ years in L&D, commercial capability building, or training roles, ideally in retail or ecommerce.
• Experience designing and delivering learning solutions for regional or multi-market teams.
• Solid understanding of omnichannel commerce, digital marketing, and commercial operations in Asia.
• Track record managing learning projects from concept to rollout, with measurable business results.
• Strong communication and facilitation skills (virtual and in-person).
• Ability to work cross-functionally and engage stakeholders at all levels.
• Experience with digital learning platforms, SCORM/LMS, and blended learning approaches is a plus.
• English fluency required; Mandarin fluency a plus.

Benefits

• Opportunities to partner enterprise brands: We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams.
• Career mobility: From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities.
• Experience in data analytics and planning: Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact.
• Exposure to ecommerce 360: Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts.
• Good ideas get implemented. You are the master of your own destiny. Culture that Brings Out the Best At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office.
• Grow Without Limits Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.
• Rewarding You Right We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.