Technical Account Manager acting as the technical point of contact for cloud strategies at Solo Network, a leading Latin American technology integrator.
Responsibilities
Act as a TAM in the Technology area, serving as the technical point of contact for clients
Assist in defining and implementing successful technology strategies
Provide personalized support and help reduce clients' internal IT costs
Monitor and optimize technology investments
Provide technical support and consulting to clients for cloud services
Monitor and optimize the performance of contracted IT services
Act as a Trusted Advisor to help clients operate effectively
Integrate Development and Operations areas following DevOps practices
Provide training and guidance on Solo Network best practices
Requirements
Education: Degree in IT, Computer Networks, Management Processes, Computer Science, Software Engineering, Systems Analysis and Design, related fields, or relevant certifications
Knowledge and skills in Infrastructure and DevOps
MultiCloud and FinOps skills
Experience in IT infrastructure, including Windows Server implementation (Active Directory) and cloud services
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