Senior Business Systems Analyst assisting in PLM Dev Ops at Arthrex. Involves supporting automation in deployment, testing, and monitoring of PLM systems.
About the role
- Senior DevOps Engineer at Pacific Life enhancing software delivery pipelines and ensuring system reliability. Leading DevOps practices and optimizing development workflows with operational teams.
Responsibilities
- Play a pivotal role in enhancing our software delivery pipelines, ensuring system reliability, and improving overall service quality.
- Lead a team of DevOps engineers and work collaboratively with cross-functional teams to drive the adoption of DevOps practices.
- Optimize development workflows, and ensure the reliability and scalability of software applications in a dynamic and fast-paced environment.
- Define and implement the DevSecOps strategy, best practices, and standards for the organization.
- Design and implement robust CI/CD pipelines to automate software deployment, testing, and monitoring.
- Manage infrastructure as code using tools like Terraform or Ansible to ensure scalability, reliability, and consistency of infrastructure components.
- Implement monitoring and alerting solutions to proactively identify and resolve performance issues, security vulnerabilities, and system outages.
- Collaborate with security teams to enforce security best practices and ensure compliance with industry regulations and standards.
- Implement and maintain ITIL best practices to improve service delivery, incident management, problem resolution, change management, and configuration management processes.
- Foster collaboration between development, operations and enterprise teams, promoting a culture of shared responsibility and continuous improvement.
- Diagnose and resolve issues in lower environments as well as production issues, implementing incident response procedures, and contributing to root cause analysis.
- Maintain clear and comprehensive documentation of DevOps processes, standards, and procedures.
- Continuously evaluate and improve service delivery, identifying areas for optimization and efficiency gains.
- Manage relationships with DevOps-related vendors and third-party service providers.
Requirements
- Bachelor's degree in Science , Technology, Engineering or Mathematics (STEM) and a minimum of 8+ years of experience in a DevOps Engineering role
- Experience with Mulesoft is key
- Experience with automated software build, test, and deployment
- Experience with agile ( e.g. SAFe Agile) and DevOps concepts & methodologies
- Experience with AI/ MLOps infrastructure enablement
- Strong Expertise with networking, port & server configurations, AWS tagging, and scaling
- Service Management experience ( i.e. Incident, Release )
- Strong expertise in CI/CD pipelines, automation, Terraform, Python, and IaC
- Strong expertise in AWS environments
- Proficiency with DevOps tools ( e.g. Docker, Kubernetes, Jenkins, Git, and Ansible)
- Advanced knowledge of ADO, JIRA, and a CI/CD framework
- Excellent problem-solving and troubleshooting skills
- Experience with cloud platforms (e.g., AWS, Azure, GCP)
- Experience with monitoring/observability platforms ( e.g. Grafana, Splunk)
- Serve as an escalation point for tier 1 & 2 for complex support issues
- Works independently, receives minimal guidance
- Acts as a resource for colleagues with less experience.
Benefits
- Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
- Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
- Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
- Paid Parental Leave as well as an Adoption Assistance Program.
- Competitive 401k savings plan with company match and an additional contribution regardless of participation.
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