Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Senior Solutions Architect at NVIDIA, focusing on High-Performance Computing and AI in Financial Services. Partnering with engineering and research teams to enhance NVIDIA product features and customer success.
Responsibilities
- Partner with NVIDIA Engineering, Product, and Sales teams to secure design wins at customers.
- Enable development and growth of NVIDIA product features through customer feedback and proof-of-concept evaluations.
- Perform proof-of-concepts working side by side with clients, engineers, and other architects on in-depth analysis, profiling and optimization of machine learning/deep learning models to ensure the best performance on current- and next-generation GPU architectures.
- Work directly with client ML researchers and developers/engineers on business-impacting workflows, projects, and issues to drive success using NVIDIA technology.
- Facilitate rapid resolution of customer issues and promote the highest levels of customer satisfaction.
- Build collateral (notebooks/ blogs) applied to Finance industry use-cases such as ML/DL, recommender systems, GNN, monte-carlo simulations, Quantitative Finance, etc. by working closely with customers.
Requirements
- BS/MS/PhD in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or other Engineering fields (or equivalent experience)
- 8+ years experience as an ML/Software Engineer with a proven track record in writing code in Python, C++
- Experience with ML/DL algorithms with frameworks such as TensorFlow, Jax, PyTorch, Spark, Dask
- Ability to communicate ideas and share code clearly through blog posts, GitHub
- Enjoy working with multiple levels and teams across organizations (engineering/research, product, sales, and marketing teams)
- Effective verbal/written communication and technical presentation skills
- Self-starter with a passion for growth, a real enthusiasm for continuous learning, and sharing findings across the team
Benefits
- equity
- benefits
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