Help Desk Analyst addressing internal tech support requests in a technology - focused environment. Ensuring smooth IT operations and assisting colleagues with corporate tools.
About the role
- IT Support Specialist providing technical assistance for healthcare institutions. Managing user accounts, security policies, and remote troubleshooting in a hybrid work setting.
Responsibilities
- Setup new users and manage existing accounts
- Maintain security policies and manage firewalls
- Perform remote troubleshooting of hardware and software
- Create documentation for troubleshooting tips
- Ensure compliance with IT security requirements
Requirements
- 3-5 years of experience in IT support
- Proficiency in Microsoft 365 and Azure AD
- Experience with VPN deployment
- Strong troubleshooting skills in Windows and Mac
- Excellent communication skills in English
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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