Client Services Manager at Ticketek overseeing client relationships and event operations in Sydney. Ensuring high standards of service delivery and engagement across various client accounts.
About the role
- Case Manager coordinating hospital transitions and improving care quality in AGAPLESION. Engaging in structured workflows between hospital and nursing care settings while maintaining quality standards.
Responsibilities
- Coordination of patient transitions from the hospital
- Continuous development of case management
- Establishment and optimization of structured processes between the hospital and inpatient nursing care
- Coordination of discharge and admission processes
- Management of hospital discharge support
- Interface/stakeholder management and network maintenance
- Documentation and project controlling
- Updating occupancy status and creating service cards and informational materials
Requirements
- Completed vocational training or degree in healthcare or social services
- Ideally additional training/certification as a Case Manager
- Knowledge of transition processes from hospital to long-term care facilities
- Strong professional and interpersonal skills for interdisciplinary collaboration
- Organizational and structural skills for systematic planning and efficient coordination
- Reliable, responsible individual with an independent working style
Benefits
- Competitive compensation according to AVR.HN between €3,993.00 and €5,095.30
- Non-cash benefits, such as an additional pension plan
- Annual special payments/bonuses
- Capital-forming payments (vermögenswirksame Leistungen)
- 30 days of vacation plus additional days off at Christmas and New Year's Eve
- Predictable work–life balance through flexible working hours
- Family-supporting financial measures
- Diverse training and professional development opportunities
- Structured onboarding
- Employee perks such as discounts in over 600 shops and discounted corporate fitness offers
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