Hybrid Accounts Receivable Specialist

Posted 3 months ago

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About the role

  • Accounts Receivable Specialist responsible for billing and collections at Eye Security. Collaborating with finance and sales to ensure timely customer account management.

Responsibilities

  • Monitor deals won in Hubspot, set up and maintain customer accounts in our billing system (Chargebee) and manage automated invoicing in line with contractual terms.
  • Monitor the AR ledger and follow up on overdue payments via written or telephone communication.
  • Conduct regular account reconciliations and resolve discrepancies in a timely and professional manner.
  • Maintain accurate records of all transactions and communications.
  • Prepare and analyze AR aging reports, identify overdue accounts, and implement collection strategies to reduce DSO. You will also assist with cash flow forecasting.
  • Analyze KPIs related to financial performance, including gross margin, ARR, NRR, and TCV.
  • Collaborate with internal teams to resolve billing issues and customer disputes.
  • Support month-end and year-end closing activities, including balance sheet and GL reconciliations. Provide necessary documentation and explanations for audit requirements.

Requirements

  • 3+ years of proven experience in Accounts Receivable or a similar finance role.
  • Strong understanding of AR processes; knowledge of accounting principles is a plus.
  • Proficient in MS Excel and ERP systems, such as HubSpot, Chargebee, and Exact Online.
  • Excellent attention to